At Vedocit Learning ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform at vedocit.com.
1. Information We Collect
We collect information that you provide directly to us when you create an account, enroll in courses, and use our platform:
- Personal Information: Name, email address, and phone number
- Payment Information: Bank transfer payment proofs (screenshots/receipts) uploaded during enrollment
- Course Progress: Lesson completion status, quiz scores, and overall progress
- Assignment Submissions: Files and content you submit as part of course assignments
- Account Data: Profile avatar, login timestamps, and session data
2. How We Use Your Information
We use the information we collect for the following purposes:
Account Management
Creating and managing your account, authenticating your identity, and maintaining your profile.
Course Delivery
Providing access to enrolled courses, tracking your progress, grading assignments, and issuing certificates.
Communication
Sending enrollment confirmations, order status updates, course announcements, and responding to support requests.
Analytics & Improvement
Understanding how students use our platform to improve course content, user experience, and overall service quality.
3. Data Storage & Security
We take reasonable measures to protect your personal information:
- Your account data is stored in a secure PostgreSQL database with restricted access.
- Uploaded files (payment proofs, assignment submissions, avatars) are stored on Amazon Web Services (AWS) S3 with private access controls.
- Passwords are hashed using industry-standard bcrypt encryption and are never stored in plain text.
- File access is controlled through time-limited presigned URLs, ensuring files cannot be accessed without proper authorization.
- We use HTTPS encryption for all data transmitted between your browser and our servers.
4. Cookies
We use session cookies for authentication purposes through NextAuth. These cookies are essential for maintaining your login session and do not track your activity across other websites. We do not use advertising cookies or third-party tracking cookies.
5. Third-Party Services
We use the following third-party services to operate our platform:
Amazon Web Services (AWS) S3
Used for secure file storage including payment proofs, assignment submissions, and profile avatars.
Gmail SMTP
Used for sending transactional emails such as enrollment confirmations, order updates, and certificate notifications.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can view your personal information through your account profile at any time.
- Update: You can update your name, email, phone number, and password from your profile settings.
- Delete: You can request deletion of your account and all associated data by contacting us.
- Data Export: You can request an export of your personal data by emailing us at [email protected].
7. Data Retention
We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days of the request. Certain data may be retained longer if required for legal compliance, dispute resolution, or to enforce our Terms of Service. Certificate records are retained indefinitely for verification purposes, even after account deletion.
8. Children's Privacy
Vedocit Learning is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our platform after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: